Perm Manager, Student Support
24/10/2016 – 67 views
- The successful candidate will work with the Director, Office of Student and Alumni Relations, to contribute to the achievement of the school's mission by providing efficient and effective administration of all operations under the Student Support Department.
Responsibilities:
- Implement and manage a student relationship system that is responsive, reliable and effective in servicing the student population
- Monitor and track agreed service standards to meet approved corporate and departmental Key Performance Indicators (KPIs)
- Plan and manage student-related activities, including but not limited to, convocation ceremonies, workshops/seminars, study trips, course evaluation exercises and orientation
- Establish and implement initiatives to enhance student engagement with the school
Location:
- Clementi (Tertiary Institute)
Working Hours:
- Monday to Friday: 8.30am – 5.30pm
Salary:
- $4000 to $6000 / month
JOB REQUIREMENTS
- Degree holder with minimum 5 years of relevant working experience, including 3 years at managerial level
- Mature, meticulous and possess a high level of discretion and integrity
- Strong customer relations management experience, (call centre management experience will be a definite advantage)
- Friendly disposition with a strong customer service mindset
- Event management experience
- Resourceful team player, yet able to work independently and displays initiative
- Creative in providing ideas and solutions and able to multitask in a fast-paced environment
- Effectively bilingual with good command of written and spoken English
- Excellent communication and interpersonal skills
- Familiar with the use of digital media platforms as channels of communication
- Proficient in Microsoft Office applications
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
tracy@successhrc.com.sg (Reg No: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
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